Bookings & Cancellations
This page outlines our policies on booking, rescheduling and cancelling hypnotherapy sessions. We have also included answers to some of our frequently asked questions to help you prepare for your first session.
Please read this page in full.
I’ve booked my first session, but what if I need to reschedule or cancel it?
Sometimes plans don’t work out the way you thought they would, and that’s okay. It’s important that if you need to reschedule or cancel a session you reach out to us as soon as possible. The more notice you can provide, the more flexible we can be.
With at least 48 hours’ notice we can refund the cost of your session in full or reschedule it for you with no additional charges.
With at least 24 hours’ notice we will charge a £10 administration fee, and you can request a partial refund or for your session to be rescheduled.
With less than 24 hours’ notice you are not entitled to any refund. You are welcome to book another session at a time that works for you, and you will be charged the full amount (£60).
The fastest way to reach me is by phone, but you can also email me if you prefer.
Phone - 07579762790
Email – newgrounds.hypno@gmail.com
Why is there a £10 administration fee?
This is because we rent our practice space from The Therapy Quarters, and if we cannot provide adequate notice that we will not be using their rooms, they will charge us.
How do I book my next session?
You can contact us via phone or email using the details given on the previous page, or you can use our online booking system on our website. All sessions must be paid for in full, in advance.
How can I prepare for my first session?
For in-person sessions, try to arrive at least 5 minutes before your session is due to begin as this will give you time to sign in and get comfortable. If you are driving, you may need extra time to find a parking space.
For online sessions, please ensure your phone is on silent, and that you are able to join the call in a location where you have some privacy. The trance part of the session is best enjoyed through headphones, because the background music includes binaural beats to help calm your mind. You may wish to have a soft blanket to hand, and a pillow to rest your head.
How many sessions will I need?
These methods are very effective, and the typical duration is 6-8 sessions.
Sessions can be booked in 1-hour timeslots. This includes 50 minutes of hypnotherapy per session. Exceptions to this are for overcoming simple phobias (initial consultation + 4 sessions) and stopping smoking/vaping (initial consultation + 1 session).
The 'stop smoking' session is 2 hours long, and must be booked at least 1 week in advance, to give yourself adequate time to prepare.
However, these are just guidelines. Everyone has different needs, and everyone heals at their own pace. We can say goodbye when you feel ready.